Cancellation Policy
This page reflects the same course-cancellation terms used in checkout and in our Terms & Conditions.
How cancellations are calculated
Cancellations must be notified to us in writing by post or email. The penalties are calculated from the date we receive your cancellation.
Cancellation fee schedule
More than 90 days before course
Tier 1
10% administration fee (90% refund)
90-61 days before course
Tier 2
50% of total course fee (50% refund)
Less than 61 days before course
Tier 3
100% of total course fee (no refund)
Medical cancellations
Sailors aged 60 or over at course start must provide a doctor-signed Fitness to Sail form (Section 10). Book the doctor's appointment as soon as you book the course: if you tell us within 14 days of booking, and before the no-refund period begins, that your doctor will not sign, we refund your deposit in full. Otherwise medical cancellations follow the standard cancellation schedule above exactly like any other cancellation, including no refund inside 61 days of the course.
Named storms and natural events
No refunds will be issued for cancellations due to named storms or other natural events affecting your course. Travel insurance with appropriate coverage is mandatory.
If Sailing Virgins cancels
If Sailing Virgins cancels a course without reason, all monies paid by you to us in respect of the provision of the course will be returned.
Travel insurance
Travel insurance with appropriate coverage is mandatory.
Appropriate coverage should include trip cancellation/interruption, named storms or hurricanes, emergency medical evacuation, and medical cover valid for maritime activities.
How to request a cancellation
Send your cancellation request in writing by email or post. The applicable penalty is based on the date Sailing Virgins receives that request.
For the full contract language, see our Terms & Conditions.